One of Britain’s biggest care agencies is being sued for allegedly paying below the minimum wage by refusing to reimburse staff for their travel time between home visits.
MiHomecare, which markets itself under the slogan “We care about care”, is facing an employment tribunal claim from a former employee who says she often worked 12-hour days for just seven hours’ pay because travel and overtime were not paid.
The case is the first time a major care provider has been taken to court for its failure to cover travelling between appointments.
MiHomecare is the fourth-biggest home-care services company in Britain, employing around 4,000 staff in 38 branches. If successful, this case could have implications for thousands of its employees, as well as care workers in other companies.
It is estimated that 883,000 people receive care in their own home in the UK with more than 500,000 people employed in the sector. Lawyers say the number of potential claims could run into thousands, costing care providers millions of pounds in unpaid wages.